Translating the operational complexities of a clinic into an
easy-to-use patient online scheduling system.
The overarching goal of scheduling is for a patient to show up on time and prepared for his or her visit and for the practitioner to be ready for the encounter with little or no wait time
Clinics need to assess their operations and may need to modify certain aspects to transfer the scheduling task to patients.
Minimize the effort for patients: easy interface and few clicks or data inputs, device agnostic, no new apps to download.
Use the experience from using traditional scheduling methods to avoid duplicating problems or sources of errors in the self-scheduling system.